Remember back when businesses used to actually provide service? Back then a business didn’t act like they were doing you a favor by having you shop with them? Nobody assumed you wanted to bag your own groceries or check yourself out. Businesses provided Customer Service not just as a matter of courtesy to their customers, but because they believed their customers were essential to their survival AND because they thought of customers as a part of their extended family. A trust and a bond developed between a business and its’ customers. The Rental Guys still operate that way. We believe that service is an integral part of our business.
Some of the Equipment Services We Offer
- We Make Hydraulic Hoses
- Emergency Breakdown Repairs
- Preventive Maintenance
- Annual Inspections
- Boom Inspections
- Equipment Evaluations
- Battery Replacement
- Track Replacement
- Engine Service & Repair
Equipment Service Overview
The Rental Guys’ service department can handle any repair or maintenance items that may come up on equipment. In addition to maintaining our own fleet of rental equipment, we are available to work on equipment owned by our customers.
Whether you need routine maintenance, Annual Inspections or have an emergency service need, The Rental Guys can take care of it. And if you’re looking at a prospective purchase we’ll be happy to perform an inspection and provide you with an honest evaluation and condition report.
Contact our office for details about our Equipment Service Department. We are available 24-hours per day, 7-days per week to provide emergency service for any of our customers who may need us. Our standard operating hours are 7:30am to 5:00pm, Monday through Friday but we are often available after-hours and on weekends if necessary. If you ever need assistance during off-hours or on a Sunday or holiday, your call will be answered by one of our knowledgeable and friendly staff who will attempt to accommodate your needs as best they can.
In the event that your equipment is not able to be repaired in the time frame you need, we can supply you with a unit from our rental fleet until the repairs are completed on your unit.
Quality Equipment Maintenance
Proper equipment maintenance is critical for ensuring that it is in safe and proper working condition, which can prevent accidents and injuries, minimize downtime, and extend the equipment’s lifespan. The importance of proper equipment maintenance cannot be overstated, as it can save businesses money and increase overall productivity.
One of the most important advantages of proper equipment maintenance is that it can help to avoid accidents and injuries. Equipment that is not properly maintained can become faulty or malfunction, resulting in serious accidents and injuries. Regular maintenance allows potential issues to be identified before they become major issues, allowing repairs to be made before an accident occurs. This is especially important for businesses operating in hazardous industries like manufacturing or construction, where equipment failure can have serious consequences.
Proper maintenance also aids in reducing downtime. When equipment fails, it can cause production delays and disruptions, which can be costly to a company. Regular maintenance identifies potential issues before they become major issues, allowing for repairs to be made before the equipment fails. This can help to keep production running smoothly and save businesses a lot of money in the long run.
Another advantage of proper maintenance is that it can extend the life of equipment. When equipment is not properly maintained, it wears out and must be replaced sooner than necessary. Regular maintenance keeps equipment in good working order, which can extend its lifespan and save businesses money on replacements. It also reduces the likelihood of unexpected equipment failure and increases the likelihood of the equipment operating at peak capacity.
Proper maintenance also contributes to increased overall efficiency. When equipment is not properly maintained, it can become less efficient, resulting in higher energy consumption and costs. Regular maintenance keeps equipment running at peak efficiency, which reduces energy consumption and saves businesses money on energy costs. It also aids in identifying potential problems that may cause equipment to become inefficient and addressing them before they become major issues.
In conclusion, proper equipment maintenance is critical for ensuring that equipment is in safe and proper working order, which can prevent accidents and injuries, minimize downtime, and extend the equipment’s lifespan. Regular maintenance can also help identify potential issues before they become major issues, allowing for more efficient and cost-effective repairs. It also improves overall efficiency, reduces energy consumption, and saves businesses money in the long run. As a result, it is critical for businesses to have a proper maintenance plan in place and to ensure that their equipment is regularly inspected and maintained in order to avoid costly breakdowns and production disruptions.
Equipment Service In The Shop or In The Field
The Rental Guys are equipped to perform emergency breakdown repairs on your job site or farm as well as in our shop. We’ll be there when you need us and we’ll do the job right the first time.
Construction equipment is much more sophisticated these days and it takes a lot of specialized equipment and diagnostic gear to determine what is wrong and what component is causing the problem. The Rental Guys have made the investment to have the right tools and provide the necessary product training for our technicians. You can be assured of a quality repair when you call us.
When you need us immediately, that’s what you get. We’re available 24-hours per day, 7-days per week and we will contact you promptly by phone or email. If you’re calling for an emergency, please have the following information ready: The make, model and serial number of the equipment you are having serviced. The nature of the emergency – is it an equipment breakdown, an emergency repair needed on your site, or just a routine maintenance need. The exact location of the equipment breakdown or malfunction. Is the equipment on your farm or at your construction site? What time (daytime or evening) can we come to your location? Is there someone who can give us directions? When you call us for an emergency, we’ll ask you for all this information and we’ll proceed as quickly as possible to where your equipment is located. If the problem is minor, we’ll likely suggest you perform some simple preventive maintenance yourself which will keep your equipment running smoothly. If the problem is more complex, we’ll schedule a repair for you as soon as possible.
Equipment Breakdowns And Emergencies: What To Do Next If you are experiencing an emergency with your equipment, the first thing you should do is stop using the equipment immediately.